Refund policy

Return & Refund Policy

We want you to be happy with your Arthedia purchase. If you are not satisfied with your order, you may request a return within 14 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

To request a return, please contact us at arthedia.art@gmail.com with your order number and the reason for your return. Please do not send an item back before contacting us.

Return shipping: Customers are responsible for return shipping costs for standard returns.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and include photographs of the item and packaging. If the issue is confirmed, Arthedia will arrange an appropriate replacement or refund at no additional cost to you.

Refunds: Once an eligible return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect.

For return or refund questions, contact arthedia.art@gmail.com.